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Outcomes Engine Privacy Policy

Anonymous first

We work with organisations who want to improve the care of patients and healthcare systems. We help them by measuring the effects of their programmes on healthcare professionals. For this we need your help to give feedback and we feel this is best done, and more accurate, if it is anonymous.

Our ambition is to build Outcomes Engine in a way that makes your interaction anonymous. For most purposes we do not collect or require any personal information about you.

We use your IP address and browser characteristics to technically deliver questions and surveys to you.

We do not use cookies or third party services to track your use of other websites or apps.

The type of personal information we collect

We collect and process the following information:

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We also receive personal information indirectly, from the following sources in the following scenarios:

We use the information that you have given us in order to invite you to measure learning outcomes from a particular programme or event that you have, or plan to attend. We do not share this information with anyone else.

Contact details

Outcomes Engine is a company registered in the UK, Company Number 15416834. Registered Address:

Outcomes Engine Ltd
TR2 4QY.

Contact email: compliance@outcomesengine.com

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is:

How we store your personal information

We keep personal identifiers for the duration of an outcomes evaluation and for up to 1 year afterwards in case further analysis or follow-up is required. We will then dispose your information by deleting it from our secure, cloud-based servers, and any local copies.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:

Information Commissioner's Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk